Returns & Exchanges
At Introduce Clean Perfume Oil, we want you to feel confident in your scent selection. If you are not completely satisfied with your purchase, we offer returns or exchanges on unopened and gently used products within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a pre-paid shipping label.
Pack Your Items
Securely place the perfume oils in their original packaging to ensure they are protected from breakage during transit.
Ship It Back
Attach the provided return label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new scent within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing